Signing in to a Desk Phone

When you sit down at another persons desk, the desk phone will most likely not be your own. To resolve this issue, use the Hotdesk / Guest functionality on the phone. See below:

1. The phone screen should look something like below. Note the presently logged in extension up the top left of the screen. If this is not you, press "More"

2. Press More again

3. And again

4. You will arrive at a page with a single option marked "GuestIn". Press the corresponding button

5. When prompted, enter your username and password and press the OK button. Your username will be your 3 digit extension number. Your password will be your 6 digit voicemail access PIN (raise a call if you do not know this and ICT can reset this)

6. Once entered, notice that the extension number at the top left of the phone display has changed. This sign in will remain active, until one of the following conditions is met:

12 hours have elapsed
Another person has signed in to this handset - be mindful of this if you leave the desk and return to it at a later time.
You sign out manually using the GuestOut feature (available where